Q1 Will the cleaning damage or destroy the stain
protection on my carpet?
NO, Metro Carpet Cleaning do not use any harsh alkaline
pre-sprays that can strip away the protective coating on
stain resistant and stain treated carpets. BEWARE! a lot of
carpet cleaners promising miraculous results during cleaning
often use harsh Alkaline pre sprays that can do more than
just strip away the protection on your carpet.
Q2 How often should I have my
carpets cleaned?
At least every 12 months - it has actually been proven that
carpets that are periodically cleaned and protected have a
longer life span and durability than carpets that are
cleaned less frequently.
Q3 Will all the stains come out?
Depending on how much time the stain has had to set in the
carpet. If a stain is relatively new it can be much easier
to lift than a stain that has had plenty of time to sit and
set in the carpet. Metro Carpet Cleaning has a wide range of
stain removal solutions and specialized stain removal
systems that can help lift some of the most difficult
staining.
Q4 Is it safe for kids, babies and pets?
Yes. Metro Carpet Cleaning uses one of the most effective,
healthy, safe and non-toxic carpet cleaning system available
today.
Q5 How soon can I walk on the carpet after it is cleaned?
Carpets cleaned using the dry clean method can be walked on
within 1 hour of completed cleaning. Some areas that we
clean at the beginning of the cleaning process can even be
walked on straight away! when we complete our work.
Q6 Does the same drying times apply to upholstery and
lounge cleaning?
Yes, Our advanced upholstery cleaning equipment lifts twice
the amount of soiling using a third of the amount of water
most other systems use, promoting very fast fabric drying
times. Our solution lifts and suspends all the soiling from
your fabric for extraction without over-wetting and damaging
the fabric.
Q7 How often should I have my carpets protected?
At least every 3 years to maximize the long term durability
of your carpet. With consistent periodical cleaning and
protection your carpets life span and overall appearance
will be at least double that of any carpet that is less
frequently maintained.
Q8 How often should I protect my upholstery?
At least every 2 to 3 years, depending on the wear factor of
your fabric. Factors include children, pets if the
upholstery is in a commercial practice or premises and is
susceptible to heavy wear or staining or even its exposure
to dust or microbials.
Q9 Will it take off any of the protection and stain
resistance on my lounge?
No, All the upholstery solutions Metro Carpet Cleaning use
are non-alkaline based, which compliment the cleaning
process on protected lounges during cleaning and actually
work in conjunction with the protection already on the
fabric to clean even more effectively rather than using
harsh pre-sprays that not just clean the fabric but strip
away the protection at the same time.
THE MOST IMPORTANT QUESTION YOU SHOULD ASK IS HOW CLEAN AND
HEALTHY IS YOUR CARPET OR UPHOLSTERY?
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